1. Here's how we'll use your personal data and why:

You will be asked to submit personal information about yourself (e.g. name, address and email address etc) in order to receive products from our website. If we do not collect your personal data during checkout we will not be able to process your order and comply with our legal obligations. Such information will be used to Confirm Orders Via E-mail's, Delivery Confirmation via E-mail's/telephone calls. Your details will need to be passed onto a third party to supply or deliver the product that you have ordered and we will keep your details afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.  We do not store or use your data for direct marketing.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and EU requirements for user privacy and is compliant with the new 2018 GDPR guidlines.

2 . Information on Visitors

During the course of any visit to any JMP Stores Ltd website, the pages you see, along with something called a cookie, are downloaded to your computer (see point 3 for more on this). Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors. For example: if on a previous visit you went to, say, the Search Engine pages, then we might find this out from your cookie and highlight Search Engine information on a second visit. We also use cookies to provide functions such as Shopping Carts and the information held in the shopping cart is held in a cookie on your PC. We do not gather or use personal information from our website other than to use for despatching goods and invoices or for making contact with you as the result of an enquiry or order. We do not use cookies or spyware to gather information for use in marketing or any other activity from that stated above.

3. What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows. Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user. NB: Even if you haven't set your computer to reject cookies you can still browse our site anonymously until such time as you attempt to purchase products.

4. Use and storage of your personal information

When you supply any personal information to JMP Stores Ltd we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. Any information you provide to us will only be used within JMP Stores Ltd. and by it's service providers. It will never be supplied to anyone outside JMP Stores Ltd without first obtaining your consent, unless we are obliged or permitted by law to disclose it.  For example we will collect:

• Name, address, gender, billing/delivery address, email, telephone number, previous orders.  Please note we do not store any debit/credit card details, not even for a short period. 
• We may collect notes from our conversations with you and details of any complaints or comments you make.

5. Credit and Debit Card Transactions

All credit card transactions are handled by a secure server using a minimum of SSL/128-bit encryption. We do not store any debit / credit card information, not even for a short period.

6. Users 16 and under

We do not accept orders or personal information from users under the age of 16.

7. How to find and control your cookies

If you're using Netscape 6.0:
On your Task Bar, click: Edit, then Preferences Click on Advanced Click on Cookies
If you're using Internet Explorer 6.0:
Choose Tools, then Internet Options Click the Privacy Tab Click on Custom Level Click on the 'Advanced' button Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
If you're using Internet Explorer 5.0 or 5.5:
Choose Tools, then Internet Options Click the Security tab Click on Custom Level Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.
If you're using Internet Explorer 4.0:
Choose View, then Internet Options Click the Advanced tab Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.
In Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.
If you're using Netscape Communicator 4.0:
On your Task Bar, click: Edit, then Preferences Click on Advanced Set your options in the box that says Cookies.

8. How do you know which of the sites you've visited use cookies?

If you're using Netscape 6.0:
On your Task Bar, click: Edit, then Preferences Click on Advanced Click on Cookies Click the View Cookies button
If you're using Internet Explorer 5.0 or 6.0:
Choose Tools, then Internet Options Click the General tab Click Settings View Files If you're using Internet Explorer 4.0:On your Task Bar, click: View, then Internet Options Under the tab General (the default tab) click Settings View Files.
Internet Explorer 3.0:
On your Task Bar, click: View Options Advanced View Files.
Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

9. If you are unhappy with our Privacy Policy:

• If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sam@jmpstores.co.uk  
• If you feel that your data has not been handled correctly you have the right to lodge a complaint with the Information Commissioner's Office.  You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites).

How we protect your personal data:

• We know how much data security matters to all our customers and we treat your data with the utmost care and take all appropriate steps to protect it.  We secure access to all transactional areas of our websites using ‘https' technology.

Who do we share your personal data with?

•  We share your personal data with trusted third parties such as delivery companies and our appointed installers and we only provide the information they need to perform their specific service.